Refund Policy

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1. Free trial

[Trial length and what happens at the end of the trial to be completed.]

2. Subscription refunds

[Refund eligibility, time limits and exceptions to be completed.]

3. How to request a refund

[Contact channel and processing time to be completed.]

4. Payment methods

Payments are processed by Paymob and Stripe. Refunds are returned to the original payment method where the provider allows it. [Wallet and cash-on-delivery-style methods to be clarified.]

5. Taxes

[VAT treatment of refunds and credit notes to be completed.]