Terms of Service

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1. Agreement

These Terms of Service ("Terms") govern your access to and use of ToucanWise (the "Service"). By creating an account you agree to these Terms. [Final wording to be supplied by legal counsel.]

2. The Service

ToucanWise is a voice-first AI ecommerce manager that connects to your Shopify or WooCommerce store and answers questions about your sales, orders, customers and inventory. [Description of the Service to be finalised.]

3. Accounts and eligibility

[Eligibility, account security and responsibilities of the merchant to be completed.]

4. Subscriptions, trial and payment

[Free trial, plans, regional pricing, taxes, renewal and cancellation terms to be completed. See also the Refund Policy.]

5. Acceptable use

[Acceptable use and prohibited conduct to be completed.]

6. AI-generated output

[Disclaimer on AI-generated explanations and the deterministic calculation of store metrics to be completed.]

7. Data and privacy

Our handling of personal data is described in the Privacy Policy and, where we process your customers' data for you, the Data Processing Agreement. [Cross-references to be confirmed.]

8. Liability, termination and governing law

[Limitation of liability, termination, governing law and jurisdiction to be completed.]

9. Contact

[Legal entity name, registered address and contact email to be completed.]